Krystal Urban Cancun Hotel

Sayil Avenue, Mza.1 Lote 4-07 Cancun 77500 Mexico, Cancun, Mexico, 77500  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Krystal Urban Cancun Hotel

Wi-Fi
Parking

USD 2 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Dining room

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The deluxe 4-star Krystal Urban Cancun Hotel provides 24-hour reception, shopping service and laundry to ensure guests a comfortable stay. Krystal Urban Cancun Hotel has been welcoming guests to its cozy rooms since 2009.

The property overlooks the Caribbean Sea and offers beautiful setting close to La Isla Shopping Mall, Cancun Government Palace and Coco Bongo. Guests can get to Cancun city center, which is 3 km away.

There are a shopping mall and a supermarket located nearby.

There is House of Culture train station nearby. Due to its location 15 km from Cancun International airport, fast access to the Krystal Urban Cancun Hotel is provided.

Rooms

There are 192 rooms including leisure king room, leisure double room and standard triple room in Krystal Urban Cancun Hotel, offering a panoramic view of the sea along with a mini bar, a telephone, TV with satellite channels, a private balcony and ironing facilities. They feature bathrooms with a bathtub, free toiletries and a shower.

Eat & Drink

The on-site outdoor restaurant tempts guests with Caribbean dishes. Guests can eat at Irori and I Famosi Pasta, situated within a 10-minute walk of the venue.

A continental breakfast is served and charges are applicable. 

Services

Car rental services are also provided.

Relax

The beach facilities include cabanas and towels.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at USD 2 per day.

Number of floors:   17.  Number of rooms:   192.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Water sports
  • Golf course

Services

  • Paid city shuttle
  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services

Children's facilities

  • Babysitting/Child services
  • Children's pool
  • Children's play area

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Free cabanas
  • Spa & wellness center

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Dining room
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer on request
  • Towels
  • Room toiletries
  • Lighted makeup mirror

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • International calls
  • Direct dial telephone

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Krystal Urban Cancun Hotel Cancun location
Show big map »

Hotel Address:

Sayil Avenue, Mza.1 Lote 4-07 Cancun 77500 Mexico, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    1.8 mi
Airports
Restaurants
  • Irori (cuisine: Japanese)
    1500 ft
  • I Famosi Pasta (cuisine: Italian)
    2400 ft
Beaches
  • Playa Las Perlas
    1.3 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    17
  • Number of rooms:
    192

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Guest Room
  • Room size:

    420 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Leisure King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|Leisure Standard King + Breakfast

Krystal Urban Cancun Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Chichen Itza4000 ft
  • Cancún1.2 mi
  • Crococun Zoo1.7 mi

Popular areas

  • City Center1.7 mi

Places of interest

  • Ceviche's Fountain3000 ft
  • Cristo Rey Church5000 ft
  • Cancun Bus Station1.1 mi

Shopping areas

  • Plaza Las Americas1700 ft
  • Plaza Nichupte4600 ft
  • Mercado 231.4 mi
  • mercado 231.4 mi
  • La Gran Plaza Cancun2.2 mi

Monuments and Landmarks

  • Cancun Government Palace4300 ft
  • Cancun Bus Station1.1 mi
  • Mercado 281.1 mi

Stadiums

  • Cancun Bullfight ring400 ft
  • Beto Avila Stadium1.1 mi
  • Tecnologic Stadium1.2 mi
  • Toro Valenzuela Stadium2.0 mi
  • Estadio Toro Valenzuela2.0 mi

Parks

  • Kabah park1.2 mi
  • Kabah Urban Park1.2 mi

Galleries

  • House of Culture4300 ft
  • Casa de la cultura4300 ft
  • Plaza las Américas Cancún Mall2.9 mi

Public parking

  • AMERIMED Hospital Cancun2000 ft

Marina

  • Gran Puerto Cancún2.4 mi

Local attractions

  • Iglesia de Cristo Rey1.0 mi
    Margaritas, 15 esquina Tulipanes Sm, 22, Cancun
  • Torre Escenica1.2 mi
    Blvd. Kukulkan km 4.2 El Embarcadero, Cancun
  • Playa Las Perlas1.3 mi
    CancunMexico
  • Museo Maya de Cancun1.2 mi
    Blvd. Kukulkan km. 16.5, Cancun
  • La Sagrada Familia1.2 mi
    Calle Bacalar S/N SM 30, Cancun

Restaurants nearby

  • Irori1500 ft

    Address: Avenida Tulum
    Phone: 892-3072

    74% likes this, based on 57 reviews
    Cuisine: Japanese
    Price Range: USD 20 - USD 25

  • La Dolce Vita2600 ft

    Address: Av. Coba N. 87 downtown
    Phone: +52 998 8843393

    74% likes this, based on 454 reviews
    Cuisine: Italian
    Price Range: USD 17 - USD 37

  • Locanda Paolo3100 ft

    Address: DownTown Cancun. Bonampak Avenue 145. Corner with Jurel street. Sm 3
    Phone: + 52 998 8872627

    96% likes this, based on 126 reviews
    Cuisine: Italian

  • I Famosi Pasta2400 ft

    Address: Av. Acanceh
    Phone: 9982538766

    90% likes this, based on 36 reviews
    Cuisine: Italian
    Price Range: USD 10 - USD 25

  • Peter's Restaurante2800 ft

    Address: Av. Bonampak 71 - 72
    Phone: 998 2519310

    81% likes this, based on 391 reviews
    Cuisine: International, Mexican
    Price Range: USD 20 - USD 50

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    17
  • Number of rooms:
    192

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Hotels nearby
Cities nearby

Krystal Urban Cancun Reviews

Guest reviews are submitted by our customers after their stay at Krystal Urban Cancun

Average guest rating

6.8out of 10
Very good
Based on 7 reviews

Guest reviews

  • Group of friends
    7.4

    Very comfortable and stylish room, great shower too.

    The room was spotless, except we found a dead scorpion on the floor - when we notified staff they didn't even apologise, just told us we wouldn't find any more.

  • Older travelers
    7.8

    The room is comfortable and clean and quiet. The hotel is new and well designed. The staff is very helpful. Value of money is good. Well located downtown and close to a huge mall and public transportation.

    (1) There is a very nice balcony with excellent view of the sea, but not a single chair to enjoy that balcony; there should be at least 2 comfortable chairs; (2) When you take a shower, the whole bathroom is flooded with water -- very inconvenient; (3) There should be a door between the shower room and the toilet room; it is not pleasant when one is brushing his or her teeth while the other is heavily taking advantage of the toilet! (4) the cleaning ladies make a lot of noise in the hallway early in the morning.

  • Single
    8.2

    The room was really very very nice, with lots of comfort and great view facing the sea.

    The reception area doesnt look like a 5 star hotel and 2 different credit-cards didn't work there.

  • Single
    6.2

    The staff was really helpful

    The walls were quite thin, I could hear my neighbours enjoying a "passionate" moment.

  • Older travelers
    9.6

    Beautiful spacious room, very modern bathroom

    Some things were lacking in the room: suitcase carrier, a minibar, a lazy chair. Perhaps this is due to the recent opening of the hotel. Unfortunately only a jungle shower head is available which it makes impossible not to wet your hair.

How to reach hotel

hotel Krystal Urban Cancun Hotel Cancun location
Show big map »

Hotel Address:

Sayil Avenue, Mza.1 Lote 4-07 Cancun 77500 Mexico, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    1.8 mi
Airports
Restaurants
  • Irori (cuisine: Japanese)
    1500 ft
  • I Famosi Pasta (cuisine: Italian)
    2400 ft
Beaches
  • Playa Las Perlas
    1.3 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    17
  • Number of rooms:
    192

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge