Krystal Urban Cancun Hotel

Avd Sayil Sm 4-07, Cancun, Mexico, 77500  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Krystal Urban Cancun Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Exercise gym

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

 Food/Drinks

Restaurant

Poolside snack bar

Overview

Krystal Urban Cancun is a 18-story hotel in Cancun just minutes away from the beautiful sandy beach. Krystal Urban Cancun has been welcoming guests to its air-conditioned rooms since 2009.

Krystal Urban Cancun is located near Iglesia de Cristo Rey, Plaza Las Americas and Cancun Government Palace, with the rest of Cancun easily accessible with a bus stop. This comfortable venue is 3 km away from the center of Cancun.

Placed near restaurants and casinos, the hotel offers an outdoor swimming pool, a cocktail lounge and a golf course for on-site relaxation.

The property enjoys an ideal location within a 15-minute drive to Cancun International airport.

Rooms

Krystal Urban Cancun comes with an in-room safe, a mirror, high-speed internet, TV and a minibar in all rooms. All of the rooms have a panoramic view over the sea. Toiletries and a hairdryer can be found in all bathrooms.

Eat & Drink

At the outdoor restaurant guests can enjoy Caribbean cuisine. The delightful bar serves a selection of tea and coffee.

A continental breakfast is served and charges are applicable. 

Services

Guests will benefit from free parking, a lift and a baggage storage along with 24-hour reception, wake up service and laundry.

Relax

The hotel provides a play area and a pool for families with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   18.  Number of rooms:   192.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Water Sports
  • Golf course
  • Exercise gym

Services

  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Half board
  • Paid breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities

Children's facilities

  • Children's play area
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Free cabanas
  • Garden area

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Terrace
  • Balcony
  • Ironing facilities
  • In-room desk
  • Mirror
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Lighted makeup mirror
  • Hair dryer on request

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Policies

Check-In

  • from  1 am

Check-Out

  • until  1 am

Children and extra beds

  • All children under the age of 5 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 4 per person per night in an extra bed. 
  • Older children/adults may stay at the price of USD 20 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Krystal Urban Cancun Hotel Cancun location
Show big map »

Hotel Address:

Avd Sayil Sm 4-07, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    1.8 mi
Airports
Restaurants
  • Irori (cuisine: Japanese)
    1500 ft
  • I Famosi Pasta (cuisine: Italian)
    2400 ft
Beaches
  • Playa Las Perlas
    1.3 mi
Hotel information
  • Check-In:
    from  1 am
  • Check-Out:
    until  1 am
  • Number of floors:
    18
  • Number of rooms:
    192

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Krystal Urban Cancun Double RoomKrystal Urban Cancun Double RoomKrystal Urban Cancun Double RoomKrystal Urban Cancun Double Room
Double Room
Bed type: Twin beds or Double beds or Double Bed
Size: 420 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard Double Room

Room facilities
    Krystal Urban Cancun Standard Triple RoomKrystal Urban Cancun Standard Triple RoomKrystal Urban Cancun Standard Triple Room
    Standard Triple Room
    Bed type: Triple
    Size: 420 sq. feet
    Check Prices
    • Private bathroom
    — Less information+ More information

    The Standard Room features a balcony with pool and city views, as well as black out shades. Among its amenities are a working desk, ironing facilities, safety deposit box, cable TV and tea/coffee maker. The private bathroom has a shower, a hairdryer and a Vanity mirror. Free toiletries are also available.

    Room facilities
      Krystal Urban Cancun Executive Deluxe RoomKrystal Urban Cancun Executive Deluxe RoomKrystal Urban Cancun Executive Deluxe Room
      Executive Deluxe Room
      Size: 420 sq. feet
      Check Prices
      • Private bathroom
      — Less information+ More information

      The Deluxe Executive Room features a balcony with pool and city views, as well as black out shades. Among its amenities are a working desk, ironing facilities, safety deposit box, cable TV and tea/coffee maker. The private bathroom has a shower, a hairdryer and a Vanity mirror. Free toiletries are also available.

      Room facilities

        How to reach hotel

        hotel Krystal Urban Cancun Hotel Cancun location
        Show big map »

        Hotel Address:

        Avd Sayil Sm 4-07, Cancun, Mexico, 77500

        Get directions
        City Center
        • Cancun
          1.8 mi
        Airports
        Restaurants
        • Irori (cuisine: Japanese)
          1500 ft
        • I Famosi Pasta (cuisine: Italian)
          2400 ft
        Beaches
        • Playa Las Perlas
          1.3 mi
        Hotel information
        • Check-In:
          from  1 am
        • Check-Out:
          until  1 am
        • Number of floors:
          18
        • Number of rooms:
          192

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge

        Krystal Urban Cancun Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Chichen Itza - 4000 ft
        • Cancún - 1.2 mi
        • Crococun Zoo - 1.7 mi

        Popular areas

        • City Center - 1.7 mi

        Places of interest

        • Cancun Bus Station - 1.1 mi
        • Mercado 28 - 1.1 mi

        Shopping areas

        • Plaza Las Americas - 1700 ft
        • Plaza Nichupte - 4600 ft
        • mercado 23 - 1.4 mi
        • La Gran Plaza Cancun - 2.2 mi

        Stadiums

        • Estadio Toro Valenzuela - 2.0 mi

        Parks

        • Kabah park - 1.2 mi

        Galleries

        • Casa de la cultura - 4300 ft
        • Plaza las Américas Cancún Mall - 2.9 mi

        Marina

        • Gran Puerto Cancún - 2.4 mi

        Local Attractions

        • Iglesia de Cristo Rey - 1.0 mi
          Margaritas, 15 esquina Tulipanes Sm, 22, Cancun
        • Torre Escenica - 1.2 mi
          Blvd. Kukulkan km 4.2 El Embarcadero, Cancun
        • Playa Las Perlas - 1.3 mi
          CancunMexico
        • Museo Maya de Cancun - 1.2 mi
          Blvd. Kukulkan km. 16.5, Cancun
        • La Sagrada Familia - 1.2 mi
          Calle Bacalar S/N SM 30, Cancun

        Restaurants Nearby

        • Irori - 1500 ft

          Address: Avenida Tulum
          Phone: 892-3072

          74% likes this, based on 57 reviews
          Cuisine: Japanese
          Price Range: USD 20 - USD 25

        • La Dolce Vita - 2600 ft

          Address: Av. Coba N. 87 downtown
          Phone: +52 998 8843393

          74% likes this, based on 454 reviews
          Cuisine: Italian
          Price Range: USD 17 - USD 37

        • Locanda Paolo - 3100 ft

          Address: DownTown Cancun. Bonampak Avenue 145. Corner with Jurel street. Sm 3
          Phone: + 52 998 8872627

          96% likes this, based on 126 reviews
          Cuisine: Italian, Fusion

        • I Famosi Pasta - 2400 ft

          Address: Av. Acanceh
          Phone: 9982538766

          90% likes this, based on 36 reviews
          Cuisine: Italian
          Price Range: USD 10 - USD 25

        • Peter's Restaurante - 2800 ft

          Address: Av. Bonampak 71 - 72
          Phone: 998 2519310

          81% likes this, based on 391 reviews
          Cuisine: International, Mexican
          Price Range: USD 20 - USD 50

        Hotel information
        • Check-In:
          from  1 am
        • Check-Out:
          until  1 am
        • Number of floors:
          18
        • Number of rooms:
          192

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge

        Hotels nearby
        Real Inn Cancun
        4 stars
        5km

        Krystal Urban Cancun Reviews

        Guest reviews are submitted by our customers after their stay at Krystal Urban Cancun

        Individual guest reviews

        • Group of friends
          7.4

          Very comfortable and stylish room, great shower too.

          The room was spotless, except we found a dead scorpion on the floor - when we notified staff they didn't even apologise, just told us we wouldn't find any more.

        • Older travelers
          7.8

          The room is comfortable and clean and quiet. The hotel is new and well designed. The staff is very helpful. Value of money is good. Well located downtown and close to a huge mall and public transportation.

          (1) There is a very nice balcony with excellent view of the sea, but not a single chair to enjoy that balcony; there should be at least 2 comfortable chairs; (2) When you take a shower, the whole bathroom is flooded with water -- very inconvenient; (3) There should be a door between the shower room and the toilet room; it is not pleasant when one is brushing his or her teeth while the other is heavily taking advantage of the toilet! (4) the cleaning ladies make a lot of noise in the hallway early in the morning.

        • Single
          8.2

          The room was really very very nice, with lots of comfort and great view facing the sea.

          The reception area doesnt look like a 5 star hotel and 2 different credit-cards didn't work there.

        • Single
          6.2

          The staff was really helpful

          The walls were quite thin, I could hear my neighbours enjoying a "passionate" moment.

        • Older travelers
          9.6

          Beautiful spacious room, very modern bathroom

          Some things were lacking in the room: suitcase carrier, a minibar, a lazy chair. Perhaps this is due to the recent opening of the hotel. Unfortunately only a jungle shower head is available which it makes impossible not to wet your hair.

        How to reach hotel

        hotel Krystal Urban Cancun Hotel Cancun location
        Show big map »

        Hotel Address:

        Avd Sayil Sm 4-07, Cancun, Mexico, 77500

        Get directions
        City Center
        • Cancun
          1.8 mi
        Airports
        Restaurants
        • Irori (cuisine: Japanese)
          1500 ft
        • I Famosi Pasta (cuisine: Italian)
          2400 ft
        Beaches
        • Playa Las Perlas
          1.3 mi
        Hotel information
        • Check-In:
          from  1 am
        • Check-Out:
          until  1 am
        • Number of floors:
          18
        • Number of rooms:
          192

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge